Returns & Exchanges
At Pori Jewelry, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all items in their original, unworn condition. Whether you need a different size or a full refund, our team is dedicated to making your exchange or return process as seamless as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely place the jewelry in its original Pori Jewelry packaging, ensuring all certificates of authenticity and tags are included to qualify for a full refund.
Affix Shipping Label
Print the prepaid shipping label provided via email and attach it to the outside of your package, then drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our specialists receive and inspect your item to verify its condition, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing